Privacy policy

At Zenovra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect the following information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details through secure payment gateways
• Order and purchase history
• Device and browsing information

How We Use Your Information

Your information may be used to:

• Process and deliver your orders
• Provide customer support
• Send order updates and important notifications
• Improve our website and customer experience
• Prevent fraudulent transactions and unauthorized activities
• Share promotional offers, updates, and marketing communications (only if opted in)

Payment Security

All payments made on our website are processed through trusted and secure payment gateway providers. We do not directly store your debit card, credit card, UPI, or banking information on our servers.

Cookies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve website functionality.

You can choose to disable cookies through your browser settings if preferred.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared with trusted service providers such as payment gateways, shipping partners, and technical service providers strictly for order fulfillment and website operations.

Data Protection

We implement appropriate security measures to help protect your personal information against unauthorized access, misuse, or disclosure.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those external websites.

Policy Updates

Zenovra reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be updated on this page.

Contact Us

If you have any questions regarding this Privacy Policy, feel free to contact us:

Email: zenovracare@gmail.com
Phone: +91 95128 00058 / +91 95128 00059
Address: 326, Angle Business Center 2, Near ABC Circle, Mota Varachha, Surat - 394101, Gujarat, India